CONTACT
Welcome to MY CASA CONCEPT!
For information about our products, orders, delivery, returns, refunds, or any other enquiries, you can contact us using the details below.
MERCHANT DETAILS
MY CASA CONCEPT SRL
Registered office:
Drum DN2 București-Urziceni No. 86,
Bl. C1, Ground Floor,
Șindrilița Village, Găneasa Commune,
Ilfov County,
Postal Code 077104,
Romania
Tax Identification Number (CUI):
54597626
VAT Number:
RO54597626
Trade Register No.:
J2026028764001
EUID:
ROONRC.J2026028764001
PHONE
0732 571 412
CUSTOMER SUPPORT
For questions regarding:
- products;
- dimensions and measurements;
- orders;
- product availability;
- delivery;
- returns;
- refunds;
you can contact us by email or phone.
EXISTING ORDERS
If you are contacting us regarding an existing order, please provide:
- your order number;
- the customer's name;
- a brief description of your request.
DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
If you have received a damaged, defective, non-conforming, or incorrect product, please provide us, where possible, with:
- your order number;
- a description of the issue;
- photographs of the product;
- photographs of the packaging.
RETURNS
For returns, please contact us before sending the product back at:
We will provide you with the appropriate return instructions.
COMPLAINTS AND ENQUIRIES
For complaints, concerns, or other enquiries:
Email:
contact@mycasa.ro
Phone:
0732 571 412
MY CASA CONCEPT SRL
Romania